Privacy Policy

How we treat your data

Cloudbrook Software LLC ("Cloudbrook", "we", "our") is committed to protecting your privacy. This notice explains what information we collect, how we use it, and the choices available to you.

Information We Collect

We collect the details you voluntarily submit through forms (name, email, website, project details) along with basic technical data such as IP address, device, and analytics events captured by Google Analytics. If you schedule a meeting, our scheduling provider may collect additional availability data.

How We Use Information

Your information helps us respond to inquiries, prepare proposals, deliver services, improve our website, and send operational updates you request. We never sell personal data and only retain it as long as necessary to fulfill the purpose for which it was collected.

Cookies and Analytics

We rely on cookies and similar technologies from Google Analytics and advertising partners to understand site performance, prevent fraud, and measure marketing campaigns. You can control cookies through your browser settings; note that disabling them may limit some features.

Third-Party Sharing

We share information only with service providers that help us operate the site (hosting, analytics, scheduling, and email delivery). Those providers are contractually required to protect your data and may not use it for their own marketing purposes.

Data Security and Retention

We apply industry-standard safeguards, limit access to authorized personnel, and review vendors annually. Contact records are kept for the duration of the engagement or up to 24 months for follow-ups, after which they are deleted or anonymized unless a longer period is required by law.

Your Choices

You may request access, updates, or deletion of your personal information at any time by emailing privacy@cloudbrooksoftware.com. We will respond within 30 days and honor all applicable data protection rights.

Children's Privacy

Our services target business owners and are not directed to children under 13. If you believe a child has provided us personal data, contact us so we can remove it promptly.

Changes to This Policy

We may update this policy to reflect legal, technical, or business changes. When updated, the new effective date will appear below and the revised policy will take effect immediately for new visitors.

Contact Us

Questions or requests can be sent through our contact page .

Effective date: March 5, 2026